While setting up the Netgear Orbi system at your home, you first need to get the Orbi router connected to the existing home network. The existing host gateway or modem provides signals to the router which is further given away by the Orbi devices. After physically connecting the Orbi router and modem, you need to access the Orbi admin panel via orbilogin.net or the default IP address and then get the setup work completed. But if you are not able to carry out the first step which is to connect the router to the modem, then the setup process will not be completed.
In this article, we have provided some topmost working solutions that will help you fix the Netgear Orbi router not connecting to the internet issue.
[Resolved] Netgear Orbi Router Not Connecting to Internet
Reboot the Router
Begin by rebooting your Netgear Orbi router as this should be the very first step whenever you face an issue with your technical devices. Thus, go forward and toggle the power button on the Orbi router to turn off the power supply. After that remove it from the wall socket. Let it rest for some time. Thereafter, connect the power socket again to the power source and toggle the power button. This time toggle the button to turn the router on.
After the reboot process, many temporary technical glitches get eliminated from the device. After this, try to connect the devices and see if the issue has been fixed or not.
Use Good Ethernet Cable
You must make use of a good Ethernet cable to establish the connection between the Netgear Orbi router and the modem. The cable that you are putting to use should not be worn out or have cuts on it. Try to use a new cable if possible. If a new one is not available then use the one that is in good condition. Also, make sure that the connection between the devices is solid.
Place Devices Closer
In case you are connecting the devices using a wireless connection, then make sure that the devices are placed closer to each other. That means the Orbi router has to be placed within the range of the modem.
Check Power Supply
If the power supply to the Netgear Orbi router is not adequate, then this also could be the reason why the Orbi router is not getting connected to the internet. You need to ensure that the power socket or the power adapter has no damage to them. Apart from that, the power cable should not be loose. If needed, use a UPS to ensure an optimum power supply.
Ensure Stable Internet Connection
A poor internet connection can also be the reason behind the issue that you are facing right now. So, you need to contact your internet service provider to ensure any internet outages. Only once the issue gets resolved, you can go ahead and try to connect the router and modem to carry out the Netgear Orbi setup process.
We are sure that you will no longer be facing the issue now after you have tried the hacks given in this guide. Once the setup is done, you need to go ahead and update the firmware of the Orbi system. Updating Orbi firmware will ensure the smooth functioning of the device. Plus you also get enhanced performance from your device. This makes it a note that the firmware on your Orbi should always be updated to the latest version.